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FAQ
You may submit your specific requirements via our "Contact Us" page or reach out directly to our sales specialists. We provide customized quotation plans tailored to your application scenarios and required equipment volume.
Yes. We provide comprehensive digital catalogs and product datasheets available for download on our official website. This allows you to quickly explore equipment features and in-depth technical specifications.
Subscription-based plans are available for both software and hardware. Pricing is structured based on equipment type, quantity, and service duration. Our team will design the most optimal and exclusive plan to fit your operational needs.
Warranty periods are determined by the specific product and contract terms. We cover repairs or replacements for malfunctions not caused by human error. Beyond the warranty period, paid repair services or extended maintenance plans are also available upon request.
In the event of a device anomaly, please report the issue via the "Contact Us" page or our customer service email. We will first provide assistance through remote diagnostics and troubleshooting. If on-site support is required, our specialists will perform repairs or replacements to ensure the continued stable operation of your system.